Refund & Cancellation Policy

This policy explains how deposits, cancellations, and refunds are handled for projects and services booked through Wanora Technologies. It applies alongside our Terms of Service. Payments for project work are arranged directly with our team, not processed through this website.

Most projects require an upfront deposit before work begins, with the exact amount and payment schedule agreed with you in advance for each project. This deposit secures your place in our project schedule and covers initial discovery and planning work.

• Before work has started: if you cancel before we begin any work on your project, your deposit is refundable in full, minus any payment processing fees already incurred.
• After work has started: if you cancel after work has begun, you will be charged for the work completed up to that point (based on time spent or milestones delivered), and any remaining balance of your deposit will be refunded.
• Ongoing services (digital marketing, social media management): these can be cancelled with the notice period agreed at the start of the engagement. Fees already paid for the current billing period are generally non-refundable, as they cover work and ad spend already planned or committed for that period.

If we are unable to deliver a project due to circumstances within our control, you are entitled to a full refund of any amount paid for work not yet delivered. If a project is significantly delayed due to factors on our side, we will work with you to find a fair resolution, which may include a partial refund.

Projects often depend on timely content, feedback, or approvals from you. If a project is paused or delayed because we are waiting on information, assets, or sign-off from you, this does not entitle you to a refund for work already completed or scheduled.

Email us at wanoratechnologies@gmail.com with your name, the project or service concerned, and the reason for your request. We'll confirm receipt and let you know the outcome within 5 business days.

Approved refunds are issued to the original payment method used, typically within 7–14 business days of the refund being agreed. Bank processing times may add a few additional days beyond this.

Third-party costs already incurred on your behalf — such as domain registration, hosting, premium plugin or software licenses, or paid ad spend already deployed — are not refundable once purchased.

This policy is intended to operate fairly and in line with the principles of the Consumer Protection Act, 2019. It is governed by the laws of India and subject to the jurisdiction of the courts in Coimbatore, Tamil Nadu, India.

For any questions about a specific project's payment or cancellation terms, please contact us at wanoratechnologies@gmail.com. We'll always try to find a fair resolution.