Overview
Wanora Technologies (“we”, “us”, or “our”) respects your privacy. This policy explains what information we collect through this website (wanora.in), how we use it, and the choices you have. By using this site, you agree to the practices described here. Wanora Technologies is an unregistered business based in Coimbatore, Tamil Nadu, India — see our Terms of Service for details on our business status.
Information we collect
We collect information in two ways:
- Information you provide directly — when you fill out our contact form, this includes your name, email address, the service you're interested in, and any message or project details you choose to share. We only collect what is needed to respond to you, and only after you submit the form yourself — this is the legal basis (your consent) for this collection.
- Information collected automatically — standard technical information such as your browser type, device type, and general usage data, collected through normal website operation and any analytics tools we use.
How we use your information
- To respond to your enquiry and discuss your project
- To provide, deliver, and improve our services
- To send you information you've requested
- To understand how visitors use our website, so we can improve it
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
How contact form submissions are handled
When you submit our contact form, your details are sent securely to a private spreadsheet that our team uses to follow up with you. This data is accessible only to Wanora Technologies and is used solely to respond to your enquiry.
Cookies and similar technologies
This website may use essential cookies and similar technologies required for the site to function correctly, and may use analytics tools to understand aggregate visitor behaviour. We do not use cookies for third-party advertising.
Data retention
We retain contact form submissions and related correspondence for as long as reasonably necessary to respond to your enquiry, manage an ongoing engagement, or comply with legal and accounting obligations. You can request deletion of your information at any time — see “Your rights” below.
Data sharing
We do not share your personal information with third parties, except with service providers who help us operate this website or deliver our services (for example, hosting or form-handling providers), and only to the extent necessary for them to perform that function, or where required by law.
Your rights
Under India's Digital Personal Data Protection Act, 2023 and other applicable law, you can contact us at any time to:
- Request a copy of the information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to erase your information
- Withdraw your consent for us to contact you or process your information — withdrawal is as easy as giving consent was, and doesn't affect anything we did before you withdrew it
- Nominate another individual to exercise these rights on your behalf in the event of your death or incapacity
To exercise any of these rights, email us at wanoratechnologies@gmail.com. We will respond within a reasonable time.
Children's privacy
This website and our services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Grievance officer
If you have a complaint or concern about how we handle your personal information that you feel hasn't been resolved, you can reach our grievance officer at wanoratechnologies@gmail.com. We aim to acknowledge grievances promptly and resolve them within a reasonable timeframe. You may also complain to the Data Protection Board of India where applicable.
Security
We take reasonable technical and organizational measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. The “Last updated” date at the top of this page reflects the most recent revision.
Governing law
This policy is governed by the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, and is subject to the jurisdiction of the courts in Coimbatore, Tamil Nadu, India.
Contact us
If you have any questions about this policy or how we handle your information, contact us at wanoratechnologies@gmail.com, or by post at Coimbatore, Tamil Nadu, India.
